We have 100% money back guarantee on all UNOPENED products up to 7 days after delivery. All policy information applies to purchases made directly through rockymountainhp.com. Refund requests on purchases made via third-party affiliates must be directed to the appropriate retailer.
**Please contact customer service prior to sending any product back for a return, replacement, or exchange:
Refunds processed through credit card transactions may take 5-7 business days to post to a bank statement, as this is dependent on the financial institution and not on Rocky Mountain HP’s merchant provider.
Refunds are only applicable to cost of product, as shipping fees will not be refunded.